The Employee Relations Manager is responsible for fostering a positive workplace environment by managing employee relations matters, resolving workplace conflicts, and ensuring compliance with labour laws and company policies. This role plays a critical part in supporting employee engagement, performance, and satisfaction while protecting the organisation from legal risk.

🛠 What You’ll Get Your Hands On

• Serve as the primary point of contact for employee relations issues, including grievances, disputes, misconduct, and performance concerns.
• Investigate and resolve employee complaints in a timely, fair, and consistent manner.
• Provide guidance to managers and supervisors on employee relations best practices, conflict resolution, and disciplinary procedures.
• Develop, implement, and maintain employee relations policies and procedures.
• Ensure company compliance with all applicable labour laws and regulations.
• Maintain accurate records of employee relations cases and investigations.
• Support employee engagement initiatives and contribute to a positive company culture.
• Partner with HR team members and leadership on performance management processes.
• Conduct exit interviews and analyse trends to improve retention.
• Provide training to managers on topics such as conflict resolution, workplace conduct, and employment law.
• Act as a liaison between employees and management to ensure transparency and trust.

🧙‍♂️ The Magic You Bring

• Bachelor’s degree in human resources, Business Administration, or a related field (Master’s or certification like SHRM-CP or PHR is a plus).
• Proven experience (5+ years) in employee relations, HR, or a related field.
• Strong knowledge of labor laws, employee rights, and HR best practices.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Ability to handle sensitive information with discretion and professionalism.
• Strong analytical, organizational, and documentation skills.
• Experience conducting investigations and managing formal grievance or disciplinary processes.

✨ Bonus Points If You Have

• Familiarity with HRIS or case management systems.
• Knowledge of Qatar labour laws and best HR practices.
• Experience in change management or organisational development.
• Bilingual or multilingual capabilities are a plus