About The Role

As a Sales Strategy Manager, you will be responsible for supporting in the delivery of Sales and Distribution Strategies of Qatar Airways’ Joint Businesses and Strategic Alliances, including partnerships with American Airlines, IAG (British Airways / Iberia) and Virgin Australia. Working closely with Qatar Airways Global Sales, Regional / Local Sales, CBI, RMCO teams and the Partners respective Sales organisations, develop and execute market and account level strategies that align to the principles of the overarching framework for both agency and corporate joint deals. Ensure that they are scalable and work in harmony between the different Partnerships and Qatar Airways’ independent deals.

Other Key Responsibilities Are:

Support in the execution of each Sales and Distribution Business Plan across all in-scope geographies and of monitoring, reporting and communicating the joint accounts’ performance, including identification of opportunities and action plans to deliver incremental value for the partnerships.

• Deliver industry leading training for Qatar Airways’ account managers and the implementation of best joint dealing practices.
• Working alongside B2B Comms, Marketing and Creative Services, support in the creation of effective Sales collateral to help Account Managers deliver key messages and actions.
• Support Sales in defining and maintaining effective end-to-end dealing processes including through CRM (e.g. Salesforce) and dealing tools.
• Working alongside Sales Operations, ensure the delivery of seamless servicing with Joint Business partners
• Lead and project manage each of the Working Groups from Agency, Corporate and SME including maintain initiative roadmaps working with the wider commercial team to define and track objectives.
• Deliver revenue, yield, RASK and other KPIS / targets as agreed under each Strategic Alliance.
• Deliver joint dealing frameworks for all segments covered by the Strategic Alliances and Joint Businesses, including Corporate, TMC, Leisure and others.
• Execute training programs for Qatar Airways and Partners’ Account Managers to facilitate the effective implementation of joint deals across all in-scope geographies with Global, Regional and Local Sales teams
• Define the joint distribution strategies, including GDS vs. NDC, and action plans to maximize revenue generation via optimal and cost-effective channels.
• Identify initiatives and opportunities across all channels and segments (including by Point of Sale, market, O&D, cabin, agent etc.) to generate incremental return for the Strategic Alliances.
• Create a detailed reporting suite covering all relevant metrics and communicate sales performance to internal and external stakeholders at agreed cadence.
• Support in the delivery of end-to-end joint dealing flows.
• Build strong relationships with all influencers and decision markets to achieve each Strategic Alliance’s objectives
• Represent Qatar Airways in the Sales Board of each Strategic Alliance partnership and in other Management and Governing Boards.
• Provide direction and development support to team.
• Perform other department duties related to his/her position as directed by the Head of the Department.

Qualifications

About You

• Relevant advanced degree including (but not limited to) Aviation, Business Administration, Commerce, Science and Engineering, Finance, Legal, Mathematical or Statistical related field.
• Knowledge of airline sales, commercial strategy and/or airline sales programs (corporate or agency).
• Ideally will have experience of working in an airline joint business environment, but not essential.
• Proven stakeholder management and influencing skills, including the ability to achieve results through individuals outside his/her direct control.
• Strong interpersonal skills, including written and spoken presentation.
• Excellent analytical and problem-solving skills.
• Strong commercial acumen.
• Strong systems-thinking skills.
• Adept at cross-cultural working.
• Sound and independent judgement in the face of conflicting demands.
• Flexible, collegial, non-hierarchical style; team worker.
• Innovative and creative, naturally looking for new opportunities.
• Command of English language.
• Managerial skills – Ability to delegate work, set clear direction and manage workflow