About The Role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Group Risk, Safety & Security team as a Compliance Monitoring Specialist to be based in Doha, Qatar.

As a Compliance Monitoring Specialist, you will be responsible for supporting the compliance monitoring program by ensuring that all essential compliance-related activities are executed efficiently. You will be also responsible for providing relevant information and data, which aids senior management in making well-informed decisions.

Specific Responsibilities For The Role Include:

• Ensure finding root cause categorization functionality in applicable compliance monitoring tools by identifying and resolving usage challenges for auditors and auditees to ensure the continuing relevance of the root cause categories.
• Collect quarterly, biannual, and annual finding data for risk categorization to ensure consistent application while accounting for necessary adjustments for probability and severity.
• Generate monthly, quarterly, biannual and annual quantitative and qualitative compliance monitoring program statistics to benefit senior management decision making, including monthly reports, safety action groups and Group Safety Security Committee Meeting (GSSCM). Partner with the compliance monitoring audit managers to formulate compliance monitoring inputs for the various safety action group presentations.
• Consolidate and coordinate external training, including regulatory and required industry training to ensure continued compliance monitoring and professional development among operational personnel. Partner with the department administrator to ensure logistical arrangements.
• Maintain records of auditor training in accordance with the requirements of the compliance monitoring program.
• Coordinate, lead and capture management of change discussions arising from changes to regulations, and IOSA standards and recommended practices to ensure that the required changes are incorporated into audit checklists and compliance monitoring documentation.
• Monitor the validity of IOSA registrations for each codeshare, wet lease, and capacity purchase agreement to ensure airline partners’ compliance to ICAO SARPs. This includes monitoring the output of compliance evaluations from relevant stakeholders and updating the compliance monitoring database.
• Partner with the Manager Compliance Monitoring – Operations (MCMO) to ensure non-IOSA registered operators are subject to an audit to ensure compliance with ICAO SARPs and QCARS following required approvals.
• Monitor and track the validity of ISAGO certification for each external ground services provider by reviewing the content of each ISAGO audit report to ensure the GSP’s continued operational safety and update the compliance monitoring database.
• Partner with the MCMO to ensure non-IOSA registered operators are subject to an audit to ensure compliance with ICAO SARPs and QCARS following required approvals.

Qualifications

About you

The successful candidate will have the following skills and qualifications:

• Relevant College or University qualification with a minimum of 5 years of job-related experience.
• Technical Knowledge: A strong understanding of aviation regulations, safety standards, and quality management systems (QMS) is necessary. This includes familiarity with IOSA, IATA Operational Safety Audit standards and Qatar Civil Aviation Regulations preferred.
• Project Management: Managing multiple tasks and projects simultaneously, including audits, inspections, and training programs, requires strong organizational and project management skills preferred.
• Analytical Skills: The ability to analyse data and identify trends, patterns, and anomalies. This includes proficiency in using data analysis tools and software.
• Attention to Detail: Ensuring accuracy in data collection, analysis, and reporting is vital for the role.
• Communication Skills: Effective communication is essential for collaborating with cross-functional teams, writing detailed reports, and providing recommendations. This includes both written and verbal communication skills.