Recreation Attendant
Full Time @IHG Hotels & Resorts posted 1 day ago in Hotel, Restaurant & Hospitality ShortlistAbout the job
Your day to day
- Keeps the gym area and equipment neat and orderly.
- Maintain cleanliness of reception, changing rooms, poolside and gym facilities, along with kids club and game room.
- Promote the facilities to hotel residents and prospective members for membership.
- Handles Kids Club and game room
- Informs of malfunctioning lighting and mechanical equipment.
- Assisting the guest in the use of the Spa – sauna, steam & hot tub.
- Adhere to all health and safety regulations
- To maintain the appropriate attitude and physique to reflect and promote the image of the recreation and fitness center.
- Adhere to all health and safety regulations
- Present at the recreation reception and answer the phone, obtain and deliver phone messages.
What We Need From You
GENERAL
- Communicate effectively with all other departments
- Ability to work a flexible roster
- Attend meetings, training sessions and any other required meeting or training session.
- Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
- Ensure safe work practices are adopted at all times and report any OHS concerns immediately to your direct manager or HR Manager.
- Consistently meet hotel standards of room presentation.
- Able to meet productivity targets.
- Guest satisfaction and feedback
- Achieve on-time completion of all rooms under supervision in accordance with hotel service standards.
PERSONAL CHARACTERISTICS
Education
- Ability to speak and understand English; Arabic is preferred but not mandatory.
- Able to read and write English
Experience
- Prior Recreation or Housekeeping experience
Technical
- Thorough understanding of correct manual handling techniques
Personal Attributes
- ‘Can do’ attitude and a high level of energy
- Professionally groomed
- Able to work well independently
