Waiter / Waitress
Full Time @Rotana Hotels & Resorts posted 2 hours ago in Hotel, Restaurant & Hospitality ShortlistAbout the job
We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to move their careers forward.
This position is based in the City Centre Rotana Doha.
As a Waiter / Waitress, you are responsible for providing professional service to our guests, ensuring their restaurant visit will become a memorable dining experience, whereby your role will include key responsibilities such as-
- Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
- Greet and seat customers and serve them in a professional, discreet and personalized way
- Acquire in-depth knowledge of the food and beverage menu of the assigned outlet to assist and provide advice to guests
- Consistently monitor quality of food & beverage being served
- Practice good customer relations and attend to customer complaints/queries satisfactorily
- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
- Responsible for all service preparations before, during and after the service (mise-en-place and mis-en-scene)
- Ensure minimum wastage, breakage and spoilage
- Actively use upselling techniques to exceed guest expectations and increase revenue
Skills
Education, Qualifications & Experiences
You should ideally have a diploma/degree in hospitality or a vocational training in food & beverage with previous experience as a Waiter / Waitress in a high-volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essential.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess the following competencies-
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
