Ensure 24×7 operation and maintenance of GPON/FTTx network, perform preventive & corrective maintenance, manage change management of Vodafone fibre infrastructure, and troubleshoot issues related to topology, OSP/ISP/IBC components.

Provide O&M support for Fixed Access platforms to respond, resolve, and provide workarounds for incidents in real time within agreed customer SLAs.

Provide Level 2 support for GPON (ISAM 7302/7360, AMS 5520), DWDM, JDSU ONMS and all physical cabling related issues including handling complex incidents, problems, and software upgrades on NEs and OMS.

Responsible for ensuring high availability, performance, and reliability of fibre network and its infrastructure.

Conduct root cause analysis (RCA) for major incidents and implement corrective and preventive actions to avoid recurrence.

Plan and execute network changes, upgrades, expansions, migration, and relocation projects, ensuring proper impact analysis, change management communications, minimal service impact and proper rollback procedures.

Ensure end-to-end service readiness and acceptance by validating fibre testing (OTDR, power levels, continuity), reviewing RFA/RFS milestones, and resolving pre-activation issues to enable timely and delay-free customer onboarding in line with SLAs.

Handle operation, integration, and commissioning of GPON network (ISAM 7302 & 7360, AMS 5520, NA-F 5530, SDC 5529, HDM 5580) for corporate, residential, and mobile backhaul services over fibre (FTTx).

Provide end-to-end Fixed Access network support (presales, requirements/LLD, development, pre-integration testing, end-to-end testing, deployment, training, subscriber migration, customer acceptance, maintenance, and customer support).

Apply FTTx design and fibre engineering best practices, including OSP/ISP design and GIS-based data handling, and represent the Fixed Access domain in cross-functional projects, architecture discussions, and release planning activities.

Conduct capacity planning and utilization analysis of fibre networks and perform monthly studies to inform design, rollout, and planning teams.

Operations and configuration support for rollout of OLT, DWDM networks, including daily health checks on DWDM and microwave networks.

Oversee data centre, central offices, and mobile sites cabling activities (fibre/copper/power), including laying, patching, labelling, routing standards, and maintenance of rack/ODF/splitter documentation, ensuring compliance with structured cabling and telecom standards.

Provide technical guidance and engineering support to field teams and assist with vendor equipment selection (OLT, ONT/CPE, access platforms), including supervision of fibre activities such as splicing, patching, OTDR testing, port activation, and fault localization.

Proactively identify network risks and vulnerabilities, ensuring recovery, redundancy, and business continuity plans are in place.

Develop, review, and maintain technical documentation including end to end Inventory, HLD/LLD/SLD, as-built diagrams, network records, network topology, operational procedures, and records of faults, maintenance activities, and network changes including the MOP/SOP.

Create and present network design summaries, including methodology and rationale.

Contribute to automation and digital transformation initiatives in the Fibre & Access domain.

Ensure projects/products are delivered on time and within budget.

Bachelor’s degree in Telecom/Electrical/Electronic Engineering or related fields

15 years of proven relevant experience in a large-scale telecom carrier/vendor and/or enterprise environment in similar profile.

Min 12 Year configuration, operation, maintenance and integration of fibre optics and GPON system

Fibre certification or training completion report on fixed-related products on

Nokia / CISCO / Huawei equipment’s.

FOA CFOx (Fibre Optics) certification

Experience in UNIX and Sun Solaris.

Experience in fibre Optics & Knowledge of international standards for ATM, IP, and related protocols with 8 years of experience in Fibre Optics Maintenance, OSP and ISP technologies

Experience in ALU/Nokia/Huawei WDM, OLT & MPR with good experience in handling data centre and central office operation & maintenance.

Good Knowledge in data network technologies such as ATM, TCP/IP, MPLS, DSL, SDH.

Expertise in GPON network (Alcatel Lucent/Nokia/Huawei Systems), Fibre tools and testers.

Expertise in end-to-end Fixed management system

Expert in Network & service provisioning