Voice Specialist
Full Time @Vodafone posted 3 hours ago in Telecommunication ShortlistAbout the job
- Manage the termination cost, Voice P&L (revenue, cost, margin). Maintain and monitor voice quality KPIs in coordination with technology.
- Coordination with MA&RA to ensure accurate reconciliation and billing in addition to handling disputes. And coordinate with international carriers.
- Negotiation of corridor deals with operators from APAC & ME carriers/operators, Domestic voice commercial and operations.
- Commercial owner of traffic and billing management. Liaise with finance to ensure accurate booking for Interconnect Cost.
- Coordination with technology for monitoring voice quality KPIs and ensuring.
- Perform any additional project, task or activities assigned/delegated by the Line Manager.
- Bachelor’s Degree in Telecom or IT.
- 5+ years of relevant experience in voice interconnect is a must for this position
- In-depth experience in influencing cross-functionally against the delivery of a marketing plan
- Excellent understanding of voice and excellent relations with voice carriers/operators.
- Expertise in numbering range, short codes, and local regulations.
