Role Overview

We are seeking senior Shared Services professionals at the Consultant and Senior Consultant levels to provide strategic leadership, enterprise-wide advisory, and governance for centralized support functions. These roles focus on optimizing operations, reducing costs, driving digital transformation, and ensuring high-quality service delivery across HR, Finance, IT, and Administration.

Key Responsibilities:

For Both Levels

• Provide strategic guidance on enterprise shared services operations and process optimization.
• Oversee HR, Finance, IT, and Administration service delivery at the organizational level.
• Advise on efficiency improvements, automation, and cost reduction initiatives.
• Ensure compliance with internal policies, governance standards, and regulatory requirements.
• Represent shared services in executive leadership meetings and strategic projects.

Additional For Senior Consultant

• Define and implement long-term shared services strategy aligned with organizational goals.
• Lead large-scale transformation programs and operational excellence initiatives.
• Mentor and develop expert-level shared services staff across functions.
• Drive cross-functional collaboration and influence enterprise-wide operational decisions.
• Act as a trusted advisor to the C-suite and board on shared services governance, efficiency, and innovation.

Qualifications & Experience

• Education: Master’s or Bachelor’s degree in Business Administration, Finance, HR, IT, or related field.
• Consultant: 17–19 years of experience in shared services, operations management, or enterprise process improvement.
• Senior Consultant: 20+ years of experience, including executive leadership and strategic advisory in shared services.

Skills & Competencies

• Expertise in operational efficiency, process standardization, and enterprise support functions.
• Strong leadership, stakeholder engagement, and executive communication skills.
• Proven ability to drive transformation programs and operational excellence initiatives.
• Knowledge of shared services platforms (ERP, HRIS, Finance systems) and automation solutions.
• Strategic thinking, governance, and enterprise-wide influence.

Preferred Certifications

• Lean Six Sigma, PMP, ITIL, or equivalent operational excellence or functional certifications.