Our Team

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.

Job Description

• Coordinate daily room assignments and special cleaning tasks for housekeeping staff.
• Monitor room status reports and update housekeeping systems accordingly.
• Handle incoming calls and messages, dispatching requests to the housekeeping team promptly.
• Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed.
• Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.).
• Assist in training and supporting housekeeping associates with systems and processes.
• Ensure guest requests and complaints related to housekeeping are followed up efficiently.
• Liaise with Front Office and Engineering to ensure smooth communication and operations.

Preferred Qualifications And Skills

• Previous experience in housekeeping, front office, or administrative support (hospitality preferred).
• Strong organizational skills with attention to detail.
• Excellent communication skills, both verbal and written in English, Arabic is an asset.
• Proficiency in Microsoft Office and hotel management systems (Opera/Fidelio or similar).
• Ability to multitask and remain calm under pressure.
• Strong sense of teamwork and guest service orientation.

Our Offering

• Deeply instilled values based company culture
• Opportunities to build a successful career with global potential
• Unique strong culture – diversity of 50 different nationalities
• Living accommodation in a high quality, well-resourced apartment
• Excellent Training and Development opportunities
• Employee Recognition Programs
• Complimentary nights at FS Hotels Worldwide
• Paid annual home leave tickets
• Complimentary meals in employee restaurants
• Free transportation to work
• Medical coverage

Work Authorization

The Hotel will apply for the work authorization for a successful candidate.