Restaurant Manager
Full Time @IHG Hotels & Resorts posted 2 months ago in Hotel, Restaurant & Hospitality ShortlistAbout the job
What’s the job? As Restaurant Manager, you are responsible to manage Flavours on Two. The priorities are to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals. Promote the desired work culture by living the 5 winning ways value – Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together. Your day-to-day
- Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
- Preparing schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
- Conducting regular training sessions with the assigned team in line with the departmental SOP’s
- Evaluating the performance of the assigned team and initiate internal development and promotions
- Maintaining a professional and friendly relationship with the outlet patrons
- Establishing and updating the outlet’s database of regular guests
- Touring the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
- Being actively involved in the outlets promotional activities.
How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
What We Need From You
- Strong executive leadership and operational management experience in the field.
- Excellent strategic planning, financial acumen, and performance management skills.
- Proven ability to drive service excellence and guest satisfaction at a senior leadership level.
- Exceptional communication, stakeholder management, and decision-making skills.
- Strong knowledge of Qatar hospitality regulations, compliance, and cultural considerations.
- Results-driven, resilient, and composed under pressure with a hands-on leadership approach.
- Holding a bachelor’s degree in hospitality management or in a related field.
- Extensive management experience in luxury hotel operations.
- Fluency in Arabic and English is required.
