Our Team

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Job Description

• Ensure the cleaning and supplying of guest units and the comfort of all guests as set by the procedures and standards.
• Clean guest units following the established procedures and Four Seasons standards
• Adhere to the established standard of safety, fire regulations, and department procedures and policies.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Complete work assignments from the Housekeeping Department as assigned using required keys, equipment, supplies, etc.
• Remove all garbage and recyclable items and place in the appropriate bins inside the service area.
• Report any damages or repairs and maintenance needed to Housekeeping.
• Report any items found in check-out units to Security and Housekeeping.
• Dress in issued uniform and ensures a neat, clean, and tidy appearance at all times.

Preferred Qualifications And Skills

• Preferred experience in a luxury hotel in Housekeeping.
• Works harmoniously and professionally with co-workers and supervisors.
• Must have full flexibility in schedule.
• Able to work weekends, holidays and daytime.
• Ability to stand for long periods of time.
• Excellent communication skills