Housekeeping Coordinator

Company: IHG Hotels & Resorts Sector: Housekeeping & Cleaning
  • Date Posted : September 30, 2025

About the job

What’s the job?

As a Housekeeping Coordinator you work as part of a team and is responsible for the day-to-day operation of the Housekeeping unit. As a member of this work team, the Housekeeping Coordinator insures that the Housekeeping unit operates efficiently, meets performance goals, timelines and standards, remains current with institutional housekeeping ‘best practices,” and stays within defined budgetary parameters for equipment, supply and personnel expenses. Promote the desired work culture by living the 5 winning ways value – Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.

Your day-to-day

  • Schedules the work of Housekeeping colleagues and insures that assigned duties are completed on schedule and meet quality standards for the unit.
  • Schedules overtime and on-call hours for Housekeeping staff. Coordinates and participates in the hiring process for new Colleagues; makes employment recommendations to the department manager.
  • Supervises preparations, set-ups and take-downs for special events. Coordinates with other departments, as needed. Maintains inventory and attendance records.
  • Monitors expenditures for supplies, equipment and personnel for compliance with budgetary limits.
  • Researches institutional housekeeping ‘best practices.” Recommends changes in practices, methods and products. Purchases and issues supplies; purchases equipment with department manager approval; recommends vendors.
  • Provides for service and repair of Housekeeping equipment. Identifies training needs for Housekeeping staff.
  • Trains Housekeeping staff and insures that performance standards are met.
  • Provides feedback to Housekeeping staff on improvement needed.
  • Coordinates evaluation process for assigned staff; provides substantial input to the department manager about the performance of assigned staff. Participates in dispute resolution for Housekeeping staff refers disciplinary action to department manager.

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