We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to move their careers forward.

This position is based in City Centre Rotana, Doha.

As a Host / Hostess, you are responsible for receiving and giving a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as-

• Offer consistently professional, friendly, warm and engaging service
• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
• Set up the outlet before business hours, along with the service team
• Coordinate with the service team in making necessary arrangements according to the floor plan for reservations or blocking off reserved tables
• Observe the cleanliness and maintenance of the outlet and the entrance area
• Assure the well-being of all guests by maintaining a close, friendly, yet discreet contact
• Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
• Contribute in setting up the outlets database
• Reassure the guests’ satisfaction upon their departure

Skills

Education, Qualifications & Experiences

You should ideally have a diploma/degree in hospitality with previous experience in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered an additional advantage.

Knowledge & Competencies

The ideal candidate will be service-oriented and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing the following additional competencies-

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork