Summary

Park Hyatt Doha is seeking a dynamic and passionate Assistant Manager – Front Office to join our dedicated team. If you are an enthusiastic professional with a strong commitment to delivering personalized luxury service, we would love to hear from you.

Responsibilities:

• Oversee daily operations of the Front Office to ensure smooth and efficient service.
• Supervise, train, and support the front office team to deliver exceptional guest experiences.
• Handle guest requests, feedback, and complaints in a professional and timely manner.
• Coordinate with other departments to ensure seamless guest service.
• Monitor room availability, reservations, and financial transactions at the front desk.
• Ensure compliance with hotel policies, procedures, and brand standards.

Qualifications

• Bachelor’s degree in Hospitality Management or related field.
• Minimum 2–3 years of experience in Front Office operations, with at least 1 year in a supervisory/assistant managerial role.
• Previous luxury hotel experience preferred.
• Strong leadership, organizational, and interpersonal skills.
• Excellent communication in English (Arabic or other languages are an advantage).
• Proficiency in Opera or similar Property Management Systems.
• Ability to work under pressure and maintain a professional demeanor.