
Assistant F&B Manager
Company: IHG Hotels & Resorts Sector: Hotel, Restaurant & Hospitality SaveAbout the job
Your Day to Day
As the Assistant Food & Beverage Manager, you will support the Director of Food & Beverage in overseeing the daily operations of all restaurants, bars, and banquet facilities at InterContinental Doha Beach & Spa. You will ensure exceptional guest experiences, consistent brand standards, and operational excellence across all outlets. This role requires a dynamic leader with strong people management skills, financial acumen, and a passion for delivering world-class dining experiences.
Key Responsibilities
- Assist in managing the day-to-day operations of all F&B outlets, in-room dining, and banquet facilities.
- Ensure brand standards, service quality, and guest satisfaction are consistently achieved.
- Support the implementation of innovative F&B concepts, menus, and promotions.
- Monitor cleanliness, hygiene, and safety standards in all service and preparation areas.
- Lead by example in delivering personalized and memorable guest experiences.
- Handle guest feedback and complaints effectively, ensuring prompt resolution.
- Maintain a visible presence in all outlets, engaging with guests to enhance satisfaction.
- Support in leading, coaching, and developing outlet managers and their teams.
- Assist with workforce planning, recruitment, and onboarding of F&B colleagues.
- Foster a culture of engagement, accountability, and continuous learning.
- Ensure departmental training plans are executed effectively.
- Assist in achieving revenue targets, cost control, and profitability across outlets.
- Monitor budgets, forecasts, and departmental expenses.
- Support in driving upselling initiatives and maximizing average check values.
- Analyze performance metrics (RevPASH, guest satisfaction, labor productivity) and recommend improvements.
- Work closely with the Culinary, Sales & Marketing, and Events teams to optimize business opportunities.
- Ensure compliance with local regulations, HACCP, and IHG operational standards.
- Act as Duty Manager as required.
What We Need From You
Ideally, you’ll have some or all of the following competencies and experience we’re looking for:
- Bachelor’s degree in Hospitality Management or related field preferred.
- Minimum 3–5 years’ experience in Food & Beverage operations, with at least 2 years in a supervisory or managerial role within a luxury hotel environment.
- Strong leadership, interpersonal, and communication skills.
- Proven track record in driving guest satisfaction and financial results.
- Excellent knowledge of F&B trends, service techniques, and luxury dining standards.