We are looking for a skilled Technician to join our team and provide hands-on technical support in the telecommunications domain.

Key Responsibilities:

• Respond to technical and non-technical queries from field teams and assist in resolving issues efficiently.
• Troubleshoot, diagnose, and resolve technical problems while documenting updates in operational systems.
• Collaborate with team members to ensure smooth operations and achieve team goals.
• Communicate technical information clearly to non-technical stakeholders.
• Be available for on-call duties during planned and unplanned activities.

Requirements:

• 3–4 years of experience in technical support, preferably in telecom.
• Knowledge of VoIP, IPTV, and Broadband technologies.
• Bachelor’s degree in Electronics, Communication, or related fields.
• Cisco certification or equivalent is a plus.
• Strong problem-solving and communication skills.