A Public Area Attendant is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while undertaking regular deep cleaning tasks.

What will I be doing?

As a Public Area Attendant, you are responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. A Public Area Attendant will also be required to undertake regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure cleanliness of all public areas
• Carry out lost property procedures
• Manage master keys in his/her possession
• Undertake regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooing
• Report maintenance issues to Maintenance/Engineering Department
• Check public areas and toilets taking remedial action where necessary
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out any other reasonable task set by the hotel’s management

What are we looking for?

A Public Area Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in a similar position or industry