Weddings Specialist

Full Time Jobs in Qatar in Events & Exhibitions , in Hotel & Restaurant , in Sales & Marketing
  • Doha, Qatar View on Map
  • Post Date : July 12, 2021
  • Salary: Negotiable
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Job Description

Being a Pullman employee means embodying and conveying the brand mind-set through the values of commitment, adaptability and creativity.

What’s in it for you?

  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing?

  • Actively solicit new business and respond to wedding inquiries in a timely manner, with the intention of confirming profitable wedding group room and event business in order to achieve Quarterly and Annual Sales Goals. Maintain an active follow-up system on all inquiries and sales calls
  • Uncover clients’ event and guest room needs through a creative approach of selling a vision and experience
  • Adheres to all standards, policies, and procedures.
  • Negotiate with clients through the use of creative and attractive presentations and event design proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
  • Coordinate with the Sales Department and Catering to insure proper utilization of guest rooms and function space to yield maximum revenues.
  • Conduct property site tours and entertain planners and clients of weddings
  • Work directly with clients throughout the duration of the planning process, ensuring all wedding details are planned accordingly
  • Act as the liaison for all vendor/supplier related clients’ needs, (i.e. Audio Visual, Florists, Entertainment….etc)
  • Finalize the requirements of confirmed bookings while maximizing revenue potential through up-selling and ensuring effective communication, both written and in-person with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event
  • Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning Special Events Briefing, Resume Meeting, Banquet Event Order Meeting, Monthly Board of Operations, Planning Visits, and Menu Tastings.
  • Makes presence known to customer at all times during this process.
  • Follows up with customer post-event.
  • Responds to and handles guest problems and complaints.
  • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Supervise the execution of wedding events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events
  • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Your experience and skills include:

  • Bachelor’s degree and/or Hotel Management degree/diploma and/or equivalent industry experience.
  • Minimum 1-2 years experience in Social events/ Wedding representative in hotel industry.
  • Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems in order to be competent in checking bedroom and meeting space availability.
  • Excellent customer service skills, superior interpersonal skills, results-oriented and highly self-motivated.
  • Able to multi-task, work under pressure and learn new technologies.
  • Fluent in English. Arabic is a must.

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