TS Controller (IT Server Specialist) – Hamad International Airport

Full Time @ Qatar Airways Sector: Computer, Software & IT
  • Doha, Qatar View on Map
  • Date Posted : October 2, 2022
  • Salary: Negotiable
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About the job

About The Role

As a TS Controller (IT Server Specialist), you will assist us in achieving the following:

  • Strong experience in Design, Administering, and Troubleshooting Windows Server Operating systems, virtualization technologies, Cloud Containers.
  • Strong with Microsoft Core technologies such as Active Directory, Group Policy, DNS, DHCP, SCCM, SCOM.
  • Should enjoy complex problem solving, be self-disciplined, and communicate effectively.
  • Should have server deployment skills, scripted automation, patch management, supporting server operational activities, and ensuring uptime of server infrastructure.
  • Diagnosing, resolving, and delivering root cause analysis for automatic alerts, issues, and incidents and ensuring the right changes to system configuration in line with the change management process.
  • Management of inventory and assets of servers and licenses.
  • Liaising with internal teams and external suppliers involved in systems projects and operational maintenance to meet business requirements.
  • Analyze overall system performance and design & Develop policies and procedures, Service Improvements activities.
  • Able to research, evaluate, and implement new technologies from as-is to future vision.
  • Developing and maintaining Standard Operating Procedure documentation.
  • Develop scripts to automate repetitive tasks or document procedural run-books.
  • Experience in supporting blade and rack servers from Major brands like HPE, Dell, Cisco, and Lenovo.
  • Experience in supporting Virtualization platforms like VMware, Hyper-V, and Citrix.
  • Knowledge of Core infrastructure services, servers, Network, Storage, and Backup technologies.
  • Knowledge of security-related best practices, system hardening and security tools. Security+ or ISC2 certifications are a plus.
  • Should have knowledge of open-source technologies.
  • Experience in managing multi cloud vendors would be added advantage.
  • Knowledge of Linux flavors are a plus.

Qualifications

About You:

  • Graduate in Computer / Engineering / Diploma or equivalent.
  • Minimum 5 years of experience in Server Infrastructure and Operations
  • Expert knowledge of Windows, Virtualization and Server Infrastructure.
  • Deep knowledge, including implementation, performance tuning, and troubleshooting, on Windows platform.
  • Good understanding of storages working on SAN, NFS, iSCSI, FC ,File Systems
  • You have skills in deploying and supporting large-scale and Business-critical systems
  • Understanding of ITIL process of Incident, Change, Problem, Service Request and related activities like inventory management
  • Knowledge on Cloud platforms (AWS, Google, Azure)
  • Knowledge on Automation through scripts or tools
  • Good knowledge of Intel Servers (HP, IBM, Lenovo, Huawei, Cisco), OS (Linux & Windows), Storage (SAN, NAS) Administration, Symantec AV, SCCM, Virtualization, Clustering.

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