The Clean Team
A reputed cleaning company in Qatar has an urgent requirement for the following positions,
- Proven experience in cleaning and hospitality
- Must be neat and presentable
- The English language is a must
Cleaning Supervisor / Quality Control Officer
- Maintain a positive and pleasant attitude towards clients and associates.
- Responsible for supervising the training of new associates and re-training housekeepers as needed.
- Ensures that all cleaners have appropriate cleaning supplies and are well organized.
- Continually monitor performance and service delivery standards of the cleaning staff against agreed contractual outputs and key performance.
- Supervise the material’s chemical consumables consumption on a daily basis and in line with the approved budget and allocation for that particular project.
- Conducts thorough inspections of service provided by the Cleaners for quality assurance and to ensure completion of work following policies, procedures, and guidelines.
- Must have at least 2-3 years’ hospitality background in a 4 – 5-star environment.
- Experience in a mid-level supervisory position, strong people skills, leadership qualities and outgoing personality.
- Flexibility to work various shifts.
Customer Service Representative
- Responds to queries, complaints and requests via email and telephone.
- Manage large amounts of inbound and outbound calls in a timely manner.
- Build sustainable relationships and engage customers by taking the extra mile.
- Provide product and service information to customers.
- Research required information using available resources.
- Excellent customer care and communication skills.
- 2-3 years’ call center experience/hospitality background is an advantage.
- Has the ability to work under pressure and meet targets.
- Preparing and amending where necessary HR documents, i.e. employment contracts and recruitment guides.
- Responsible for recruiting, screening, interviewing and placing workers.
- Handles employee relations, payroll and benefits.
- Minimum experience of 2 years respective field.
- Excellent communication skills.
- Should be able to handle all HR / Admin documentation works and prepare / file reports daily.
- Payroll handling will be an added advantage.
- Should have excellent knowledge in Microsoft office and documentation process.
- Strictly for the Philippines and Nepal (cleaners only) nationality ONLY due to visa availability. Other nationalities might not be considered.
Visa Status (with QID and NOC?)
Current and expected salary for 3 and 4 vacancies (full package)
Desired Skills & Experience
Company will provide Visa and Health Card; Accommodation; Transportation; Overtime Pay and other benefits as per Qatar Labour Law