About the job
Jacobs is seeking a qualified Information Technology (IT) professional to support the USSOCOM SITEC II Enterprise Operations and Maintenance (EOM) contract. Your career at Jacobs enables USSOCOM to fulfill its mission to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will support the vice president of the Enterprise Operations Group (EOG) as we partner with SOF military and civilian members to provide world-class IT services and support that connects over 60,000 users around the world in the areas of software development/maintenance, network services, security, end-user computing, and test and evaluation.
Shift work is required to support operations. The candidate chosen for this position will primarily work 12 hours per day, 6 days per week on one of two daily shifts (days and evenings). It is important to be available to work any shift/designated hours required to include nights, weekends and holidays.
Systems Administrators perform admin level support in accordance with the SIE OPORD. Systems Administrators must possess strong problem-solving, analytical and communication skills, in addition to in-depth technical knowledge of the Government’s systems’ hardware and software. The position requirements vary depending on system complexity, the types of operating and network systems being supported, and the size of the organization. A background in the specific types of hardware and software systems used by the Government is required. Systems Administrators monitor and control one or more mid-range application servers. This position studies program operating instructions to determine equipment setup and operations. Systems Administrators continuously observes the operation of assigned applications and storage devices to monitor system operation and determines the point of hardware or software failure. This position manipulates systems in accordance with standard procedures to continue operations when individual units of a system malfunction. Systems Administrators confer with software systems engineering or applications programming personnel in the event that errors require a change of instructions or sequences of operations. Systems Administrators maintains operating records such as machine performance and production reports.
Typical duties include
- Installing operating system software, patches, and upgrades
- Analyzing, troubleshooting and resolving system hardware, software, and networking issues
- Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware
- Performing system backups and recovery
- Conducting server builds
- Complete troubleshooting issues related to Horizon VDI components
- Develop and maintain Standard Operating Procedures for VDI Environment
- Provide Systems Administrator support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems
- Maintains file servers, network access; documents, analyzes and troubleshoots systems anomalies to ensure optimum equipment performance
- Provide basic support of Identity Management roles, policies, hardware, software maintain AD/GAL synchronization
- Directory Services support, including DNS, GPO, AADC, ADFS, DFS, Domains and Trust, Sites and Services and Role Based Access Control
- Support Public Key Infrastructure (PKI) roles, policies, hardware, software and procedures needed to create, manage, distribute, use, store and revoke digital certificates and manage public-key encryption.
- Troubleshoot PKI-related server and client issues to include middle-ware applications and configurations.