Supervisor, Qatar Mall – Loewe

Full Time @ Jobs in Qatar Sector: Retail, Store & Inventory
  • Doha, Qatar View on Map
  • Date Posted : January 11, 2022
  • Salary: Negotiable
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About the job

Key objective:

Maximize sales by supporting operational functions, coordinating the team in the different areas, and promoting a positive brand image.

Key functions:

Brand Ambassador

  • Collaborate actively in the different events strengthening the relationships with clients.
  • Give advice to the Store Manager and CRM team about which products are working better and should be exhibit during the different events that are taken in the store.
  • Continuously informed and trained in order to transmit enthusiasm about Loewe news to the team and customers reflecting the brand story-telling.

Client-telling and Sales Management

  • Assign a sales assistant to every client entering the store giving everybody the same opportunities to sell according to the client’s profile.
  • Maintain the client book updated and actively work on the CRM of the store helping others to include information and actions with their clients.
  • Help and influence sales assistants to build a close relationship with customers, ensuring they are aware of their products preferences.
  • Is the benchmark in the Sales Ceremony process (Welcoming, Exploration, Proposal, Closing & Service and Customer follow-up) and encourages it being an example to follow, giving constant feedback to the team and ensuring the good image of Loewe.
  • Guarantee customers a good sales experience, by adapting to their behavior and being empathic in order to generate the right environment and maximize sales.
  • Operational Management
  • Work to increment the sales KPIs to achieve the sales objectives.
  • Manage the stock guarantee the fulfillment of the processes and provide good customer service by controlling the status of each product (maintenance, arrangements, housekeeping), being responsible for the assigned floor/area.
  • Control the products sold are repositioned, ensuring the Visual Merchandising guide is being maintained.
  • Give support to the sales assistants on the cashier closing and the management of incidents (changes, returns of products).
  • Elaborate and analyze reports for the assigned floor/area, informing the Store Manager and Assistant Store Manager helping to the decision-making process.

Collaboration

  • Influence and support the sales assistants as a role model transferring good practices and Loewe’s spirit.
  • Guarantee a good atmosphere at the store by actively participating with their colleagues.

Profile:

  • University degree
  • Languages: local + English (other will be welcomed)
  • 2 years of experience in same positions, in the retail sector
  • Experience in store
  • IT Friendly
  • IT Tools: Excel

Desirable having education related to Fashion

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