Store Associate

Duties and Responsibilities:

• Provide the highest standards of customer service by demonstrating excellent knowledge of products and services
• Ensure awareness and vigilance at all times of safety/security in the store without any negligence
• Patiently address all customer-related grievances or get a concrete solution from superiors and feel customer satisfied with the best shopping experience
• Ensure that all sections/cash/back-store are neat and clean and all items are correctly priced
• Ensure Product knowledge workbooks/manuals are completed/studied in the given time
• Ensure the highest standards of merchandising and housekeeping standards are maintained in-store at all times
• Ensure the correct rotation of stock on the shelves
• Maintaining adequate stock on shelves and correct signage is displayed
• Accurate stock ordering to maximize sales
• Participate in morning briefings and other meetings actively and utilize relevant information for self and business development
• Carry out and support all Audits of the store and implement given suggestions on time
• Minimize all types of losses i.e. damages, shoplifting etc taking place in the store
• Train and support newly recruited staff and feel them comfortable in their assignments