Stadium Configuration Assistant – Ticketing

Full Time @ FIFA World Cup Qatar 2022 Sector: Sports & Fitness
  • Doha, Qatar View on Map
  • Date Posted : January 28, 2022
  • Salary: Negotiable
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About the job

Key responsibilities:

  • Supporting to maintain on day-to-day basis seating maps and configurations within the ticketing system throughout all stages of FIFA tournaments
  • Assisting in the implementation of all necessary seating information and configuration of spectator flows, price categories and seat allocations
  • Supporting seat assignment processes in the ticketing system conducted automatically and/or in parts manually
  • Assessing and analyzing maps and plans of FIFA tournament venues to identify gaps and changes to be applied in the seating plans and configurations
  • Carrying out on-site seat inspection visits to fully validate seating plans as built in the ticketing system
  • Conducting of stadium inspections on a regular basis to assist the team to obtain most accurate data and ensure deliverables on site
  • Supporting the Ticketing Operations teams in preparing in the venues prior to the event
  • Supporting general ticketing operations during the tournament
  • If instructed to do so by his/her superior, the employee shall undertake reasonable additional tasks and individual requests when necessary, either for operational reasons or as part of his/her position.
  • The duties contained in the job description may be supplemented, amended or further specified by mutual agreement between the employee and employer, provided this may significantly contribute to the employee’s fulfillment of his/her objectives.

Qualifications

  • Bachelor degree or similar level of education
  • Experience working with ticketing systems (knowledge of SecuTix a distinct advantage)
  • Advanced MS Excel skills
  • Basic experience in reading and working with CAD drawings

Experience:

  • 1-3 years of experience in ticketing or similar functional area with first experiences in creating seating maps or floorplans in a software application as well as on-site ticketing operations

Skills:

  • English fluency – spoken and written (required)
  • Arabic fluency – spoken and written (is an advantage)
  • Any other language is an advantage
  • Advanced skills in MS Office (Excel, Word, PowerPoint, Project)
  • Accountability and Analytical skills with strong attention to detail
  • Perseverance and Efficiency
  • Cooperation
  • Self-motivation and independent
  • Communication skills, Listening
  • Flexibility, Agility
  • Ability to work under pressure and in direct contact with FIFA stakeholders at FIFA tournaments

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