Spa Assistant Manager – Four Seasons Hotels

Full Time @ Jobs in Qatar Sector: Beauty, Spa & Salon , Sector: Hotel, Tourism & Hospitality
  • Doha, Qatar View on Map
  • Date Posted : November 16, 2021
  • Salary: Negotiable
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Job Description

Who We Look For

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Job Description:-

  • Assist the Spa Director with the supervision, management and growth of the staff of the Spa.
  • Interview, train, schedule, monitor employee performance, discipline and complete payroll for all personnel who report to him/her.
  • Participate in Spa assessment, consultation and follow-up programs.
  • Assist the Spa Director in the development of all Spa therapies, technicalities and health education programming.
  • Assist the Spa Director in giving guidelines, direction and monitoring for the development and effectiveness of Spa therapies, individual treatments and general services.
  • Assist the Executive Director in tracking and developing statistical reporting.
  • Oversee treatment rooms, lockers and their continued maintenance.
  • Monitor the quality and timeliness of all member communication generated by the Spa Department, including in-house collateral, promotions, mailings and bulletin boards.
  • Monitor operating supply funds for the Spa Department and generate necessary purchase requisitions.
  • Monitor the housekeeping standards and mechanical effectiveness of all facilities, report deficiencies as they occur and follow-up.
  • Assist the Spa Director in monitoring all facility and service standards and keep him/her informed of any operational opportunities.
  • Maintain a safe and hazard free environment for all staff and members and promote safety awareness at all times.
  • Review all suggestions and comments from members and guests and make necessary adjustments.
  • Keep accurate and up-to-date records and statistics on the club as well as of Spa department employees.
  • Develop all operation manuals for the department and implement training programs to ensure the growth of the department.
  • Ensure timely and effective performance reviews for the department.
  • Hold regular departmental meetings to assist in communication within the department.
  • Keep the Spa Director informed about the department, all employees’ performance, and guests and members concerns and comments.
  • Convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale.
  • Assist the Spa Director in the development of the budget and other financial aspects involving the Spa and operations.

Preferred Qualifications And Skills

  • Excellent English language skills both written and verbal
  • College degree, preferably in Hospitality Management
  • Four to six years of experience in a similar position
  • Strong supervisory and managerial skills
  • Excellent interpersonal and problem-solving skills

Our Offering:-

  • Deeply instilled values-based company culture
  • Opportunities to build a successful career with global potential
  • Unique strong culture – diversity of 50 different nationalities
  • Living accommodation in high quality, well-resourced apartment
  • Excellent Training and Development opportunities
  • Employee Recognition Programs
  • Complimentary nights at FS Hotels Worldwide
  • Paid annual home leave tickets
  • Complimentary meals in employee restaurants
  • Free transportation to work
  • Medical coverage
  • Department Head level incentive plans

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