SMB Account Manager – Deliveroo

Full Time @ Jobs in Qatar Sector: Sales & Marketing
  • Doha, Qatar View on Map
  • Date Posted : April 19, 2022
  • Salary: Negotiable
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About the job

Purpose of Job:

Our Account Management team owns and manages restaurant relationships. We are restaurant consultants that use data-driven analytics and industry knowledge to provide best in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players that work well together and cross functionally with other departments, and of course, they’re fun, personable, and great at building exceptional relationships.

Main Responsibilities:

  • Building the commercial and growth strategy for the SMB in Qatar
  • Maintaining and growing relationships between Deliveroo and restaurant partners
  • Liaising with restaurants through phone and email
  • Proactively assisting customers to increase online sales through Deliveroo
  • Adhere to internal processes to streamline administrative support
  • Supporting marketing initiatives and incorporating your valuable accounts
  • Managing Deliveroo’s Restaurant Admin, Assessing restaurant menus, Data Analysis & Reporting, Invoicing Resolutions
  • Liaise with different functions such as operations, marketing, editions and customer care to identify growth opportunities
  • Build up Deliveroo’s image and reputation as an established and valued leader of the F&B industry in Qatar

Requirements:

  • Education (BSc/BA in business or related field; MSc/MA/MBA is a plus);
  • 3-4 years of experience in F&B, Tech, E-commerce or any related field;
  • You must be outgoing and a strong communicator whether face to face, through phone or email
  • You must be commercially minded and results oriented
  • You must be a self-starter, hard-worker and well organised
  • You should be comfortable using different technology
  • Excel experience is essential
  • Self starter, strong analytical skills; adaptable; autonomous; well-organized with excellent communication qualities;
  • Strong knowledge of the restaurant industry is a plus; solid excel skills
  • Fluency in English is a must Arabic is an advantage

Benefits And Diversity

  • Annual Holiday Leave
  • Work visa
  • Medical insurance
  • Annual home flight tickets
  • Free Deliveroo Plus – Free delivery and access to special offers
  • Maternity & Paternity benefits
  • End of year parties & regular social events
  • An extremely fun team to work alongside!

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