About the job
About The Role
To deliver a clean, tidy, shopping store that allows customers to have a complete shopping experience, to drive sales to meet targets by using selling techniques and product knowledge.
- Customer Service
To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner
- POS Operation
As and when required, to operate the point of sales system. To be aware of the procedures required for cash operation and to maintain a high level of accuracy in all transactions.
- Product Knowledge
To actively learn the product uses and pluses of the range of goods, to be able to advise customers on the right product to meet their requirements and ensure increased revenue through add on sales
- Receiving Deliveries
To assist with the receiving and display of goods in accordance with the approved procedures when required to ensure products are available for customer purchase.
- Ticketing & Pricing
To comply with in store procedure with regard to pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.
- Merchandising Principles
Apply the Merchandising Principles at all times ensuring a corporate imagine is achieved and that we have the best possible looking stores in its product category. To be responsible for maintaining a clean and tidy store by initiating a cleaning programme for your assigned dept.
To be successfully considered for this role, you must demonstrate the following skills and qualifications:
- Minimum 4 years’ experience working in Retail Customer Service and Sales.
- High School
- Experience in a multichannel retail environment
- Proactive and flexible
- Attention to Detail
- Excellent English Communication skill.
- Good Analytical skills & Interpersonal skills