Roadside Support Engineer – Brunel

Full Time @ Jobs in Qatar Sector: Roads & Infrastructure
  • Doha, Qatar View on Map
  • Date Posted : October 28, 2021
  • Salary: Negotiable
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Job Description

Your Tasks

  • Effectively monitor business-critical services and applications, identifying improvements including corrective and preventative maintenance interventions;
  • Provide technical and functional support to the business for all applications and raising/tracking bugs where necessary;
  • Plan and undertake changes to software/hardware/infrastructure including 3rd party components e.g. ANPR cameras, detection and classification lasers;
  • Prepare and produce system documentation in accordance with company and ISO9000 policies and procedures;
  • Review implementation and deployment designs including circuit diagrams;
  • Install and configure requisite bespoke applications and test accordingly;
  • Maintain up to date awareness of developments in Roadside technologies and identify how appropriate ones can be applied to customer organisations;
  • Maintain and order spares as per onsite and project requirement;
  • Maintain and have access to RSE engineer toolkit at all ×
  • Provide timely and accurate ticket updates and progress all incidents and problem tickets within preferred web helpdesk toolset;
  • Complies with and follows workplace method statements;
  • Complies with and follows workplace risk assessments e.g. electrical safety;
  • Complies with all Health and Safety requirements on site and ensures any visitors to site are briefed accordingly.

Your Profile

  • Knowledge of the following technologies:1.Basic Active Directory, Scripting/PowerShell;2.MS Office / Office 365;3.Solar Winds or web helpdesk;4.AVG Anti-Virus;
  • Windows Server 2012.
  • Good analytical skills in system diagnosis background;
  • Good knowledge of network configuration and diagnosis including VLANS;
  • Experience of setting up switches/LAN and completing basic configuration;
  • Knowledge of installation/maintenance of systems (electro/mechanical/IT), including IP address and physical installation for:
  • ANPR and CCTV cameras;2.Laser scanners;3.Ethernet cabling connection;4.Rebuilding local onsite PC/Laptop equipment.
  • Experience of fault finding/diagnosis/repair of PCBs and sub-assemblies;
  • Excellent customer service skills;
  • Strong communication skills both written and verbal;
  • Ability to pick up new technologies quickly;
  • Basic knowledge of security standards and practices;
  • Basic Knowledge of ITIL practices;
  • Flexible team player who thrives in environments requiring ability to effectively prioritise;
  • Results-driven with strong attention to detail;
  • Must have the ability to participate within a mobile technical team building good relationships with suppliers and sub-contractors;
  • Methodical and disciplined approach to work

Qualifications

  • Bachelors Degree or equivalent
  • At Least 3 years commercial experience in a similar field engineering support role
  • Proficient in English – Written and Spoken. Arabic is an advantage
  • Ability to use Visio, AutoCAD, MS Project, Accounting/Stock Control – desirable
  • Experience in the tolling industry – desirable
  • Ability to develop technical documentation for the non-technical user – desirable
  • Must hold a full current clean driving license in Qatar
  • Looking for locally available candidates in Qatar

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