Reservations Agent – Oryx Garden Hotel

We have an incredibly exciting opportunity to join our dynamic team at the Oryx Garden Hotel as a Reservations Agent.

The Oryx Garden Hotel is located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group. Our hotels was nominated for the best Airport Hotel at the Skytrax 2020 World Airport Hotel awards.

About the Role

The Hotel Reservation Agent is responsible for assisting and managing guests in planning and booking their reservations in a professional, efficient and friendly manner. You will provide prompt services and accurate information to ensure that the reservations system is updated. You will handle guests and groups booking inquiry for hotel room reservation as well inquiry about the facilities of the hotel. You will process reservations inquiry coming from different channels such as fax machine, emails or calls as per the standard operating procedures.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualifications

To be successful in this role, candidates should have:

• High School Qualification (e.g. O level, Year 10, min compulsory education.
• Minimum of 2 years of job-related experience.
• Fluency in both written and spoken English, good interpersonal skills
• Proficient in computer application.
• Strong personality, flexible and creative
• Knowledge of Opera systems is a definite advantage.