Reservations Agent – MOVENPICK

Full Time @ Accor Group Sector: Hotel, Restaurant & Hospitality
  • Doha, Qatar
  • Date Posted : April 17, 2022
  • Salary: Negotiable
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About the job

Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience before they arrive!

What is in it for you:

  • Join us on a rebranding journey and be part of the first Raffles in Bahrain!
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

  • Consistently offer exceptional, friendly and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservation requests, enter rooming lists, and update accurate information in the system

Your experience and skills include:

  • Guest focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem-solving abilities
  • Fluency in English; additional languages are a plus

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