Reservations Agent – M GALLERY

Full Time @ Jobs in Qatar Sector: Hotel, Tourism & Hospitality
  • Doha, Qatar View on Map
  • Date Posted : October 24, 2021
  • Salary: Negotiable
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Job Description

You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect on the extraordinary experience they have when they arrive!

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

  • Consistently offer exceptional, friendly, and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
  • Recommend property facilities and assist guests with information and special requests
  • Book room reservation requests, enter rooming lists and update accurate information in the system

Your experience and skills include:

  • Guest focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem-solving abilities
  • Fluency in English; additional languages are a plus

Your team and working environment:

  • We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.

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