Receptionist

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Job Description

A Luxury Beauty Salons & SPA based in Qatar looking to hire the below: –

Industry: – Preferred Beauty and Cosmetics.

Qualification: – Diploma.

Duties and Responsibilities:

  • Ensure and maintain the cleanliness and orderliness of the reception area.
  • Ensure communications ethics particularly while talking on the phone with the clients.
  • Maintain good customer service for a welcoming, leave taking, customer retention, retaining client details, customer complaints & line ups.
  • Prepare daily report of income and report to Salon Manager.
  • Ensure all the printing materials are available in the Salon.
  • Keep track of the timing of performing a service by technicians.
  • Ensure that our telephone, fax, and printer are working properly.
  • Handling guests’ needs while maintaining a professional and pleasant manner.
  • Ensure clients feel welcome when they arrive for their appointments.
  • Acquire and maintain an excellent working knowledge of the computer & booking system.
  • Handle customer complaints in an efficient manner & escalate to salon manager when necessary.
  • Perform other job-related duties as directed.
  • Responsible for the cash sales in salon.
  • Promote, up-sell & cross-sell products and services.
  • Explain products, services and treatments to clients and assist them with determining their individual needs.
  • Answer calls as well as assist customers who have specific inquiries.
  • Follow-up/ check clients’ as per appointments.

Experience:

At least 2 years of experience.

Candidates Location: – Qatar /Arabic Country / Europe.

Salary: 5000 QR