Ramp Officer

Full Time @ Qatar Airways Sector: Airline & Aviation
  • Doha, Qatar View on Map
  • Date Posted : January 8, 2022
  • Salary: Negotiable
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About the job

About the role:

To lead, coordinate and support the airside resources allocated within the designated operational zone with oversight of: Ramp loading and unloading, GSE utilization and allocation, Turnaround supervision and coordination, flight documentation; Cargo & baggage, passenger, crew and VIP transportation, passenger and crew baggage sortation and reconciliation, transfer baggage handling, special baggage handling and any other services as directed by QAS Management

  • Support, monitor and control service delivery to maintain high operational standards in line with Company polices respective Customer Airline Standard Ground Handling Agreement and Service level agreements.
  • Expected operational/ administrative engagement: Operational 90 %, Administrative 10 %
  • Lead by example while maintaining health and safety standards and excellent working practices in line with Company polices
  • Ensures that Company’s and individual Carrier’s standards are implemented and maintained at agreed service level of quality and compliance.
  • Responsible for the health and safety of employees assigned at designated operational zone, promoting safe working environment by identifying unsafe practices and applying just culture principles.
  • Build and maintain strong working relationships with assigned team members and other internal and external stakeholders for process efficiencies
  • Identify and report any potential service deficiency and failures, which could cause negative impact on company brand and reputation
  • Participate in the delivery of Business Contingency Plans with minimum operational interruption for critical operational situations and follow escalation process as defined

About you:

An ideal candidate will have a minimum of relevant Vocational, Tertiary or Trade qualification and 6 years of job-related experience or Bachelor’s Degree and 4 years of job-related experience.

  • Experience working in a Ground Handling Company/ Airline pertaining to Airport operations in relation to Ramp Operations/ GSE operations/ Turnaround and Load control operations/ Cargo operations at the Supervisory level
  • Experience dealing with Customer Airlines & Authorities including Emergency response
  • Proficient in all MS Office applications i.e. Word, Excel, PowerPoint and Access.
  • Excellent Communication Skills – Written and Spoken English
  • Poses or able to obtain valid Qatar light driver’s License.
  • Interacts with Customer Airline and Airport authorities to establish good rapport to achieve better results.
  • Liaising with internal and external customers in order to ensure proper resources and facilities available to meet the operational needs.
  • Preferred IATA Dangerous Goods Training Cat.10 / Possess Technical Background in GSE

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