About the job
Public Relations/Stakeholder Officer (Arabic Speaker)
Organizations win or lose based on customers’ experiences. Join a winner!
We aim for more than customers — we want loyal advocates. Moreover, we throw ourselves into achieving that goal by giving people more than they expect to get. We’re a driven bunch, but we love doing it, and our customers can tell that we do. We want to tell you more. If you believe that you might be the customer-focused individual we’re looking for, contact us.
Coordinating between internal and external stakeholders for a specific project.
Translating required documents/emails, ensuring that the meaning of the source text is retained.
Handling correspondence from the client and site teams
Liaising with technical staff to discuss any unclear points.
Proofreading and editing final translated versions.
Providing clients with a grammatical, well-expressed final version of the translated text, usually as a word-processed document.
Demonstrated experience in Public Relations works dealing with public complaint in a construction industry would be an advantage.
Dealing, handling and resolving conflicts, feedbacks, complaints from the public and residents pertaining to the construction projects inconvenience.
Conduct regular visits and ad hoc visits to the affected residents affected by the works and make necessary report, feedback to the clients and the affected resident.
Coordinate and work closely with the construction supervision team to minimize inconvenience to the public.
Must have a good understanding of Qatari culture.
Minimum of 4 years of demonstrable overall experience in the public relation and communication works with no less than 3 years in works focus on public customer service.
Demonstrated proficiency in keyboard skills, as well as a working knowledge of MS Windows and related word processing, spreadsheet, and database software, is required.
Must be fluent in English and Arabic, both written and spoken, with good capability in oral and written communication skills.
Computer skills and the ability to utilize design software are mandatory.
Resourceful, pleasant and approachable personality.
Ability to work under the stressful conditions to handle public complaints.
Experience working in Qatar is required.