Public Relations Account Manager – Grey Group

Full Time @ Jobs in Qatar Sector: Public Relations
  • Doha, Qatar
  • Date Posted : May 23, 2022
  • Salary: Negotiable
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About the job

Job Purpose Summary

  • To actively manage the client relationship/s on a day to day basis with Account Director or Director of Operations ensuring that Grey is addressing and exceeding client requirements and expectations while growing revenue and profitability from the account
  • Pivotal to the success of the client relationship/s, the Senior Account Manager operationally ensures that all jobs are completed to agreed schedules at the cost and quality level agreed between the agency and client
  • To keep client informed and updated on the progress of projects solving any problems that may emerge
  • Completely familiar with client/s business strategy and brand guidelines, the Senior Account Manager proactively seeks out further opportunities for Grey and the client to partner together.

KEY TASKS & RESPONSIBILITIES

  • Supports Account Director /Director of Operations on overall management of a client portfolio ensuring revenue and profitability growth from accounts
  • Identifies and supports Account Director to ‘close the sale’ on agency initiatives and new business opportunities driving additional revenue and profitability for the agency
  • Unites a multi-disciplined team within the agency and across its suppliers to deliver the different tasks of a client project. Prepares well written precise briefs to inform and instruct different agency teams in creative, production, PR, social media and planning on client requirements providing them with relevant background information on consumers, markets and competitors
  • Responds effectively and promptly to any queries from within the agency or client, seeks approval where required. Escalates emerging issues and challenges quickly and professionally using all available channels of communications to ensure attention and prompt resolution
  • Establishes strong client relationships and secures client respect, demonstrates understanding of client’s business, market trends and appreciates their strategic direction ensuring that PR and SM campaigns are suitably aligned across multiple touch points while adhering to client brand guidelines. Maintains day to day contact with client and displays good creative judgement adding value while ensuring that client needs are met at all time
  • Ensures that all work related to the implementation of communication projects meet client standards as outlined and agreed in client brief and instructions while staying true to Grey’s internal famously effective standards
  • Creatively astute and able to recognise when an idea has potential to succeed across multiple touch points
  • Demonstrates strong creative judgement, continuously evaluating and ensuring that ideas are in accordance to client brief and possesses good judgement about original brand building creative ideas especially those that integrate across channels
  • Facilitates team work across agency and builds a ‘can do’ approach across agency teams working on client projects
  • May be required to manage one or more Account Executives, effectively delegating, supervising and providing direction building team capability through coaching and development. Allocates tasks across the team and sets priorities ensuring that all members of the team are performing effectively

Qualifications and Languages:

  • Bachelor or Master’s degree in business administration, marketing or related field
  • Minimum 7 years of relevant client servicing with a focus on PR and Social Media
  • Bilingual (Arabic & English)

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