Presales Manager (Telecom Industry Experience)

Gulf Bridge International

Role Purpose: The Presales Manager will be required to lead and Manage the Solutions and Pricing functions providing services across the Organization.

Key Responsibilities and Result Areas:

 Key Tasks

  •  Customer Engagement
  • Solution Design
  • Internal & External Stakeholder Engagement
  • Customer Proposal
  • Access Price/Supplier Negotiation
  • Order Form Creation
  • Order Form Processing Supplier & Customer)
  • Stakeholder in MSA Review and Partner onboarding

 Presales ‐ Solution

  •  Develop, design and implement solutions for our customer’s telecommunications & ICT requirements
  • Interface between sales and the rest of GBI to provide the necessary solution
  • End to End owner of a sales opportunity to deliver the best in class solution to maximize win probability
  • Engage commercial, technical, legal, financial stakeholders to get necessary sign off for the offer
  • Ensure proper handover to delivery team with the necessary documentation, support, sign off to kick start the project
  • Provide support when needed during the lifecycle of the project (through change management)
  • Manage the day‐to‐day operations of the Bid Assigned
  • Conduct sales bidding process and develop selection criteria and methodology for each stage of the evaluation process
  • Manage the commercial and technical aspect of the bidders including negotiations
  • Maintain a strong relationship with strategic partners and keep them informed of additional business opportunities
  • Act as the link between the technical, sales and marketing functions during the pre‐sales and bid process
  • Direct customers on solutions and propositions

 Presales – Access Management

  •  Provides Access Pricing and Solution for Customer Projects
  • Maintains an up‐to‐date database of submarine cable & access network availability and pricing.
  • Assists in the procurement of capacity in order to optimize technological parameters and priorities of GBI Projects.
  • Verifies the invoices of capacity purchase for certification and maintains a database of certified payments.
  • Verify the agreements and coordinate with contracts.
  • Updates and maintains a database for the availability and pricing details of all submarine cable and Partner Access Networks
  • Closely coordinates with other teams within Presales and suppliers for new capacity purchases and closures.
  • Prepare Conversion Forms/ SOF etc. to facilitate the activation of capacity
  • Verifies invoices of capacity purchases and certification of invoices for payments; maintains a database of payments certified.
  • Assist in preparing the capacity dashboard in all existing cables and Access.
  • Performs any other related duties as required

Education and Experience:

  •  Have a Bachelor’s degree from recognized educational institutions. Preferred disciplines include: Engineering, computing and Business degree;
  • Have 6-9 years of Global Solutions and Pricing experience in the Telecommunications industry;
  • Have experience and understanding of cost models and cost-saving execution;
  • Have proven to understand of any Telco domain, including Fixed Network, Transmission/Transport, SDWAN, IOT & IP technologies;
  • Have proven success managing telco Customers and international contracts;
  • Have the ability to confidently interact, communicate and collaborate effectively with stakeholders across key business functions;
  • Have intermediate-level proficiency in Microsoft Excel;
  • Be able to maintain high personal and professional standards;
  • Have the ability to work in a dynamic/fast-paced environment, high level of autonomy;
  • Have excellent written and oral presentation skills;
  • Have a good understanding of different product solutions and map Customer requirement’s within the Product offerings, to cater to customer needs with the optimized cost;
  • Be willing to challenge ‘business as usual’; curiosity to think ‘outside the box’ and passion for driving improvements. Ability to be creative to meet business needs, but also pragmatic and results-oriented;
  • Be able to adjust communications style to different audiences;
  • Have sound judgment and decision making among competing demands.


  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

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