Phone Account Manager

Full Time @ Talabat Sector: Sales & Marketing
  • Doha, Qatar View on Map
  • Date Posted : January 28, 2022
  • Salary: Negotiable
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About the job

What’s On Your Plate?

Job Description

  • Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.
  • Maintain continuous business relationships with clients/ restaurants via regular phone calls and emails.
  • Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/restaurants and companies.
  • Make sure that the menus of the clients are up to date at all times.
  • Optimize the restaurant content (MOA, delivery time).
  • Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
  • Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners, and newsletter.
  • Generate food coupons, promotions, and vouchers from existing restaurants.
  • Convince clients/restaurants for brand promotion of Talabat pictures.
  • Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.
  • Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
  • Encourage restaurants to subscribe to the online payment gateway.
  • Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.
  • Communicate with Management by providing regular CRM updates via, Contact reports, activity reports, 30 days plan, and attending/contributing to the Sales and Marketing teams conference calls and updates.
  • Maintain accurate records of all sales and prospecting activities including:
  • Closed sales
  • Follow-up activities
  • Sales expense report
  • Increased sales report after placing promotion, voucher and coupons
  • Restaurant analysis sheet
  • Account management report

Job Requirments

  • Bachelor’s Degree within Business Administration or any other related field
  • Minimum of 3+ years’ experience within Sales
  • Negotiation Skills
  • Ability to meet deadlines and be flexible in working
  • Fluent in both languages Arabic and English
  • Communication skills (Written and Verbal)
  • Excellent Excel Skills

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