Parts Sales Executive | DOMASCO | Al Futtaim Automotive

Full Time @ Al-Futtaim Sector: Automotive & Automobile
  • Doha, Qatar View on Map
  • Date Posted : September 30, 2022
  • Salary: Negotiable
  • Share:

About the job

Overview of the role:

To find and assist in fulfilling customer requirement of parts and be able to supply as soon as possible his requirement and can advise related parts.

What you will do:

Handle complete parts sales process of walk-in and telephone customers from enquiry to sales order process to achieve monthly budgeted net sales.

Responsible for credit customer’s follow-up of payments as per credit terms and conditions granted to the customers.

Ensure to communicate and consume parts ordered on urgent orders as soon as parts received.

Collect retail customer data and feedback in the given format and convert them to service to generate additional revenue of labour and recalls.

Ensure sales orders, purchase orders, deliveries, cash collection, cash deposits are closed on time as per company standards and documents are filed for records.

Assist warehouse team with monthly perpetual inventory to maintain stock inventory with no discrepancy during annual stock report.

Follow customer service values and achieve CSV targets to surpass in meeting the needs and expectations of the customers.

Take reasonable care for own health & safety and also take care that his or her acts do not adversely affect the health & safety of others.

Ensure quality of job to avoid errors/rework and ensure customer engagement by taking actions against customer complaints

Comply with company QHSE guidelines and SOPs and report all incidents to the manager

Participate in Tool Box Talks and undertake safety awareness trainings as provided by the company

Follow emergency & evacuation procedure of the company

Required Skills to be successful:

A minimum of 2-3 years experience within spare parts operations, preferably at an automotive parts sales counter, familiarity with safety standards during work for people, machines and material

Communication skills in English / Arabic, Good interpersonal skills, Good in MS Office, Well –versed in EDOL

Behavioural Competencies:

Ability to speak, write and read English to deal with supervisors and customers

PC literate; knowledge of SAP preferred ; relationship builder; the ability to build and maintain friendly, warm relationships with customers, good listener

What equips you for the role:

You will be undergraduate or having Post-Secondary Diploma in Auto or Electro Mechanic Specialty.

Related Jobs