About The Team

You will be joining the best team! Careem food is an on-demand app that offers customers a variety of merchants, we are operating in 5 markets in the middle east, we’re in the early stages of launching our product in Qatar and have many interesting, yet fundamental challenges to solve in order to achieve our ambitious growth goals in this challenging market with a strong competitor.

What You’ll Do

• Enhancing and tracking our KPIs: Overall performance metrics such as C/R, reliability, and delivery time
• Collaborating with all stakeholders: Collaborating with training, commercial, and supply team to deliver the best experience for the customer, captain, and partners and achieve our targets
• Overall Operations: To make sure that our operations and services are well delivered by identifying any issues and solve it or report it to the proper team
• Analysis: Run simple analysis and reports that help to enhance or improve a specific side of our service.

What You’ll Need

• Minimum of 1 Year of experience in an Operations role
• Understanding of operational KPIs
• Understanding stakeholder management
• Intermediate knowledge with (google sheets and Excel)
• Intermediate English language is a must
• Working with an international team’s experience is a plus
• SQL skill is a plus

What We’ll Provide You

In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this.