About the job
In this interesting role, you will be responsible to provide general administrative and secretarial support in day-to-day functions. Promote high standards of corporate values through correspondence, telephone and personal contact. Handle confidential and sensitive issues, which require a high degree of discretion and tact. Record/document control and maintenance for all correspondences related to the Manager’s office.
To achieve success in this role you will need to:
- Provide necessary telephone backup coverage, schedule appointments, meetings and travel itineraries, and coordinate related arrangements (coordinate meetings, travel, hotel bookings).
- Respond to complaints and requests for information. Assist and explain procedures and policies in response to inquiries within the area.
- Take and transcribe dictation. Draft letters and internal memos. Process, handle, and maintain all types of confidential information.
- Anticipate and prepare meeting materials, charts.
- Compose routine and non-routine correspondence, memoranda, reports which are generally confidential in nature.
- Maintain confidential filing system, categorise and maintain manuals, sensitive correspondence, and other source material.
You should have at least a Certificate in Secretarial Procedure or Equivalent with a minimum of 2 years of job-related work experience.
It Is Highly Beneficial If You Have
- Fluency in reading, writing and speaking English
- Certificate in Computer Applications – MS Office (Word, Excel PowerPoint and Access)
- The ability to work independently, as well as function as part of a team, is required.
- The ability to work under pressure with little supervision in a fast-paced environment, be able to juggle multiple tasks simultaneously.
- A professional manner for interaction with internal/external high-level positions is necessary.
- Excellent organizational skills.
- Must be mature in outlook, organized; extremely detail-oriented and possesses strong follow-up skills.
- Demonstrate Quality consciousness.
- Good problem-solving abilities.