MEC Consulting Sales Manager – Microsoft

Full Time @ Jobs in Qatar Sector: Sales & Marketing
  • Doha, Qatar View on Map
  • Date Posted : January 13, 2022
  • Salary: Negotiable
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About the job

The focus of the Sales Director role is to lead the area Consulting sales strategy & sales teams to accelerate commercial cloud growth by driving digital transformation with priority Enterprise customers.

Key Responsibilities

  • Business Growth: Contributes to strategic planning, leading the Consulting sales point of view with Enterprise Operating Unit leadership & aligning sales team plans accordingly. Coaches sales managers to ensure sellers are driving business value conversations with customers. Leads collaboration across internal organization boundaries & with Partners, removing blockers to accelerate deployment, adoption & digital transformation with customers.
  • Business Excellence: Leads the end-to-end Consulting sales business, holding sales managers accountable for ensuring sellers meet sales targets & operational standards per required Sales processes & methods. Drives sales managers to continuously build sales expertise, coaching them in expected sales behaviors, skills & knowledge.
  • People & Culture Leadership: Delivers success by empowering sellers, driving accountability & executing per Microsoft expectations for Management Excellence, Leadership Principles, Values & Culture.

Responsibilities

People Management

  • Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
  • Model – Live our culture; Embody our values; Practice our leadership principles.
  • Coach – Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
  • Care – Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

Driving Business Growth by Customer and Partner Obsession

  • Leverages a strong understanding of customers’ industries and business priorities within the portfolio for their team. Leads a team to identify opportunities to drive optimizations and new digitalization solutions based on customer strategies, and discusses customer needs and solutions based on customer insights. Educates decision makers within the portfolio on Microsoft’s value proposition strategy, products, and services and coaches team members to do the same. Provides guidance to their team on establishing Microsoft’s competitive advantage and offering solutions that satisfy customers’ key performance indicators (KPIs) and align the right partner solution for customer and industry needs.
  • Understands drivers of digital transformation relevant to their customers across the customer set and coaches/empowers a delivery team to partner with internal teams to accelerate the customer digital transformation. May engage with customers’ leadership to facilitate strategic transformation for individual accounts within the portfolio. Ensures line-of-business wins are captured (e.g., testimonials), referenced, and socialized across teams to identify best practices and align digital transformation strategies. Develops full alignment within team in order to execute effectively.
  • Empowers virtual teams to define strategies, objectives, and a rhythm of business (ROB) for account planning. Manages maintenance of periodic coaching rhythm with sellers. Engages their team and facilitates engagements with their team and both internal and external stakeholders on business planning to review, plans and execute for accounts. Strengthens account operations by providing guidance on setting priorities, focus, and resources, ensuring that extended virtual teams and other stakeholders are aligned towards common goals.
  • Manages relationships with customer stakeholders and directs the collection of customer feedback (both formal and informal) within the portfolio to identify and understand the drivers of satisfaction and/or dissatisfaction. Engages business portfolio management to contribute to overall business growth. Holds self and others accountable for customer (dis)satisfaction issues. Ensures team members proactively establish agreement on success measures and track progress against plans, orchestrate internal resources to anticipate customer satisfaction issues, determine the root cause of problems, remove blockers, and establish recovery action plans as needed to improve customers’ overall experience.
  • Directs the implementation of strategies to engage relevant stakeholders of accounts within the portfolio. Guides team members to leverage storytelling strategies and create and/or identify opportunities to drive sales, new customer acquisitions, and usage of Microsoft products. Shares best practices and leverages expertise across teams and advocates for strong coordination of internal resources to maximize sales efficiency. Exhausts all opportunities to develop relationships with new and existing customers.
  • Manages the development and execution of business planning by a sales team, managing accounts within the portfolio to ensure Microsoft revenue targets and customer business needs are met. Drives accountability to deliver on account plans among their sales team, extended teams, and internal industry experts. Holds their sales team accountable for ensuring goals (e.g., sales consumption, adoption, increasing share wallet) are on target through entirety of cycle, leading (remote) sales teams, leveraging internal and/or external partners to scale business by emphasizing mutual business growth, managing account details and outcomes and reporting them back to business stakeholders.

Qualifications

  • Bachelor’s Degree in Sales, Marketing, or technology-related field AND 5+ years of experience in Sales, Advertising, or Marketing and/or driving business growth or customer digital transformation, sales management, or leadership

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