Marketing Communications Manager – Mandarin Oriental Hotel

Full Time @ Jobs in Qatar Sector: Business Administration & Management , Sector: Hotel, Tourism & Hospitality
  • Doha, Qatar View on Map
  • Date Posted : November 22, 2021
  • Salary: Negotiable
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Job Description

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Leads and manages the department in accordance with Mandarin Oriental Standards and set hotel objectives
  • Monitor day to day work and projects are on track and provide guidance to ensure team colleagues are able to proceed with project tasks efficiently and confidently
  • Ensures that departmental levels of KPIs are in line with hotel objectives
  • Always lead by example
  • Oversees monthly departmental expenses to ensure they are in line with annual budget
  • Interview and recruit colleagues as per job specifications and form an efficient and motivated team
  • Motivate, train, supervise, evaluate and discipline Marketing Operations colleagues
  • Attend managerial meetings if requested and participate actively in achieving productive results
  • Ensure team leaders are monitoring annual contracts, proactively assessing vendors or suppliers continuously
  • Review regularly Standard Operating Procedures, and update Policies and Procedures in order to guarantee effective and efficient service as per Mandarin Oriental Standards


  • Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is mandatory
  • Minimum 5 years of experience working in a 5-star hotel or luxury retail environment in a key marketing position
  • Ability to plan, prioritize and organize tasks
  • Ability to develop plan, liaise and communicate effectively with different stakeholders

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