About The Role

Lead Training Analyst position is a specialist role, designed to forefront short and long-term analysis and performance monitoring functions within Crew Training, Planning and Qualifications Department. This position will principally work to measure and articulate the performance of crew against a set of KPI’s to key stakeholders. Analysis, trend monitoring, performance reporting are important aspects of the role.

The role includes, but is not limited to the following responsibilities:

• Lead and monitor key crew training planning and qualification transformation projects and progress by tracking the activities, highlighting problems, publishing progress reports and recommending actions to the management.
• Perform business analysis activities on crew documents and license expires, crew trainings planned/completed, training progress and training disruptions on behalf of Crew Training Planning, thus identifying training and planning requirements and solutions to business problems.
• Conduct consistent, accurate and focused studies on flight and cabin crew training processes and data, to determine trends and support good decision-making.
• Provide analysis on simulator and classroom availability and requirements by implementing new improved statistical methods for continuous monitoring and optimum utilization.
• Responsible for the production and distribution of daily, weekly and monthly reporting to business units.
• Design and develop strategic reporting tools and templates, using statistical and analytical applications to enhance existing business processes and achieve operational excellence through continuous improvement.

Qualifications

About You

Without a Degree

Qualifications and Experience:

• Grade 7: High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum of 5 years of job-related experience

OR

With a Degree

• Grade 7 : Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience

Preferred

Essential

Analytical skills that allow for the development of data-driven reports

• Ability to use SQL and/or Microsoft Excel to create pivot tables, graphs and charts
• Previous work experience in reporting and analysis.
• Experience in crew training planning.

Essential

Job Specific Skills:

• Strong command of verbal and written communication skills
• Knowledge of MS Office: Word, Access, and Power Point and advanced proficiency in Excel.
• Ability to synthesize large amounts of data into actionable insights.
• Strong analytical background, with history of maximizing profitability and productivity.
• Proven initiative to develop creative and effective reports.
• Able to communicate effectively in a multicultural, multinational environments and teams.
• Demonstrates a high level of attention to detail, and is able to consistently provide reports/analysis with a very high level of accuracy.
• Have an aptitude for being able to arrive at decisions based on the results of data analysis, as well feedback acquired from various different stakeholders.
• Able to manage changing and multiple priorities: must be able to manage different assignments simultaneously and have the ability to constantly prioritise and re-prioritise workloads.
• Able to analyse data from different sources and arrive at relevant conclusions.

Preferred

Knowledge of programming languages