IT Assistant

Full Time @ Rise Enterprise Sector: Computer, Software & IT
  • Doha, Qatar View on Map
  • Date Posted : September 13, 2021
  • Salary: Negotiable
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Job Description

IT Assistant Responsibilities:

  • Responding to customer requests and emergencies as needed.
  • Monitoring computer systems for malfunctions and errors.
  • Performing maintenance and updates on hardware and software systems as needed.
  • Installing new hardware such as computers, servers, and other peripherals.
  • Installing and updating software such as MS Office, antivirus, and operating systems.
  • Troubleshooting and diagnosing technical issues.
  • Implementing repairs and updates based on diagnostic assessments.
  • Generating error, diagnostic, and repair reports.
  • Providing customers with training on the operation and maintenance of various computer systems.
  • Keeping abreast of the latest developments in hardware, software, protocols, and diagnostic techniques.

IT Assistant Requirements:

  • Degree in computer science, information technology, or similar.
  • CompTIA A+ or Network+ certification preferred.
  • Minimum of 1 year’s experience in information technology preferred.
  • Valid driver’s license and own transport preferred.
  • Capable of working on a variety of operating systems including Windows, Apple IOS, and Linux.
  • Sound knowledge of IT hardware including computers, servers, and other peripherals.
  • Excellent understanding of software systems including network, enterprise, and office programs.
  • Ability to provide excellent customer service even in stressful situations.
  • Excellent analytical thinking and problem-solving abilities.
  • Willingness to travel, work after hours, and on the weekends.

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