Human Resources Officer

Mandarin Oriental

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • To complete day to day personnel administration in response to requests and action plans
  • To ensure that all colleagues have a complete understanding and adhere to the Mandarin Oriental, Doha’s Colleagues Rules & Regulations
  • To assist with the coordination of all visas and immigration activities when necessary and monitor the passports and immigration papers and any other requirements as per Qatar law for foreign national colleagues in conjunction with the Public Relations Officer
  • Complete filing on a weekly basis and ensure that all colleagues’ records are kept up to date
  • To administer all internal transfers within the hotel
  • To manage all personnel procedures with regards to starters, transfers, promotions and variations plus leavers, liaising with the Finance department
  • To ensure that all casuals are recorded and that administration is complete and in accordance with legal requirements
  • To ensure that all Human Resources administration procedures are carried out in accordance with hotel legal requirements
  • To maintain and update the personnel records and the HRIS system when required
  • To be actively involved in the coordination of colleague social events


  • Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management or Human Resources
  • Minimum 1 year of experience working in a 5-star hotel environment preferred
  • Minimum of 1-year experience in a similar or related administrative role
  • Highly computer literate with MS Suite of products
  • Fluent verbal and written English Skills

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