About the job
(Some of) What you will be doing:
- Leading last mile delivery operations
- Enhancing the customer experience
- Headcount and Infrastructure planning
- Working as a part of project teams to plan and implement new initiatives
- Design and own end-to-end the Last-mile unit costs strategy to meet targets.
- Managing everything related to the last-mile delivery cycle including 3pls.
- Create a culture of fool-proof in the Last mile
- Responsible for last-mile delivery team SLA success ratio
- Manage and improve fleet management practices, team, and cost of operation
Attitude matters most but do you have any of these?
- Strong foundation in high volume operational setup; preferably in consumer businesses (eCommerce, FMCG, Logistics)
- Should have handled geographically dispersed teams
- Excellent management, communication and reporting skills
- Problem Solving and Handling stressful and complicated situations
- Leadership and Team Management skills
- Responsible for creating and executing a world-class delivery experience.