Guest Relations Manager (Female) – Banana Island Resort

Full Time @ Jobs in Qatar Sector: Hotel, Tourism & Hospitality
  • Doha, Qatar View on Map
  • Date Posted : October 17, 2021
  • Salary: Negotiable
  • Share:

Job Description

To serve the needs of the business, our guests and associates by ensuring that all guests are enjoying a positive and memorable Anantara experience.

The guest Relations Manager is a key ambassador for the resort, the Anantara brand and creates one of the most powerful first impressions to our guests. The position and it’s team necessitates being an information provider, receiver, diplomat, problem-solver, salesperson, resort representative, public relations agent, coordinator of activities and accountant, all performed with the utmost politeness, efficiency and friendliness.

Next to the Front Office Manager accountable for the effortless and seamless movement of guests in and out of the hotel and providing exceptional levels of guest service through the guests’ stay. Act as Manager on Duty on occasion and respond to emergency codes.

The Guest Relations Manager will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.

Qualifications

A strong focus on customer service
Prior experience in hotel front office operations is preferred
Excellent communication skills; fluency in English is required
Be able to work shifts, weekends and public holidays
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
Preferably Female Candidates

Related Jobs