General Manager


As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates.

Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!

What’s On Your Plate?

We looking for a General Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. Launched in Kuwait, Bahrain, Qatar and UAE, the service is expanding fast to more countries. Identify and build a network of warehouse (stores) space across the region

  • Build your team from the ground up to launch and scale grocery delivery across Qatar including the warehouse operations team, buying and category management team, operations and support team
  • As the General Manager, you will be responsible for defining the operating procedures, KPIs and ensuring the success of all teams
  • Closely collaborate with our global grocery product and operations team, as well as, local entity teams to drive process implementation in the context of global projects (40+ countries)
  • Reconcile locals’ needs and technical capabilities in order to optimize our business performance
  • Lead cross-functional team alignment to make our internal and external operations more efficient and scalable
  • You will own the definition of KPIs and sales targets and drive operations to meet goals
  • Constantly monitor fulfillment processes and recommend improvements to increase productivity and also drive total revenue
  • Understand the needs of stakeholders with competing priorities, while delivering solutions that satisfy both mutually: i.e. balancing retailer partners’ needs and those of our operations teams
  • Closely collaborate with TMart Regional Teams in constantly refining the project blueprint and executing against it

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