Food & Beverage Supervisor – Seasons Tea Lounge

  • Full Time
  • Doha, Qatar
  • Applications have closed

Four Seasons

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Job Description:

  • Assist the assistant and Manager in the training, supervising, counseling.
  • Supervising the floor during meal periods to ensure that all standards and sequence of service are met through all the guest’s interactions.
  • Ensuring that checklist, requisitions and proper opening and closing functions are being completed each shift.
  • Communicate effectively both verbally and in writing to provide clear direction to the staff.
  • Observe performance and encourage when necessary
  • Communicate with guests and employees using a positive and clear speaking voice. Listen to understand requests respond with appropriate actions and provide accurate information.
  • Remain calm and alert especially during emergency situations, heavy hotel activity, serving as a role model for the staff and other employees.
  • Ensuring that all the steps of services as outlined in training materials are being followed on a daily basis.
  • Resolve the problem to the satisfaction of involved parties.
  • Answer the telephone in a clear voice coordinate and document reservations.
  • Organize special events for the team such as receptions, team building, parties, etc.
  • Maintain rapport with all department and attend the relevant meeting
  • Give guidance toward improvement and make necessary adjustment for consistency
  • Move throughout the facility and kitchen area (walkthrough) to visually monitor and take action to ensure food quality and service standards are met.
  • Ensure that all the standards and hotel cash handling procedures are met.
  • Maintain cleanliness outlet on a daily basis.
  • Work closely with the assistant/Manager in monthly inventory beverages, chinaware, glasses, silverware, and linen.
  • Assist in planning and setting up special events Easter, Christmas, etc.
  • Ensure maintenance of equipment by calling for repair and training staff on proper use.
  • Support the entire Food and Beverage operation including supervising other areas if necessary.
  • Maintain a clean and organized work area.

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