FM Soft Services Manager – Mace

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Job Description

The opportunity

Project: This is a mixed-use project in the heart of Qatar.

We are hiring an ambitious and forward-thinking FM soft services manager to join our established and growing team in Qatar.

The role will be involved in the management of all soft services including cleaning, waste management, landscaping and others.

Your Responsibilities Will Include

  • Administering smooth and effective running of cleaning operations to ensure achievement of project’s goals and objectives.
  • Supervising and inspecting work activities – custodial personnel to ensure clean, orderly, and attractive presentation of the building/structure.
  • Liaising with purchasing officer for the purchase of services, suppliers and equipment.
  • Supervising and monitoring the contractor’s performance.
  • Giving recommendations to improve service and ensuring more efficient operation and evaluates records for forecast personnel requirements.
  • Complying with the established policies and procedures and rules of operations.
  • Assigning duties, inspecting work and investigating complaints regarding housekeeping service and equipment and take corrective action.
  • Advising and communicating job responsibilities, performance expectations, customer service standards and company policies/guidelines.

About You

With a relevant degree qualification, you will take personal development seriously and be chartered or pursuing a similar level of professional qualification.

You are digitally savvy, can build lasting client relationships and lead strong, motivated teams. You must have experience of facilities management equating quality and value with the individual clients and be hungry to grow your career and enjoy the opportunities Mace has to offer.